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4.8 / 5
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SUMMARY

Luckland Casino has been around since 2015, but since then has recently had a relaunch. With that relaunch has come some changes, so is it a new contender in the online casino world?

Luckland Casino has been around since 2015, but since then has recently had a relaunch. With that relaunch has come some changes, so is it a new contender in the online casino world? This review gets into all the details, including what games they offer and whether they give you any extra bonuses that others can’t. Let’s see what Luckland Casino can offer you.

Site Design

When you visit the Luckland Casino site, you’ll see that it has a rather basic design. It is very functional, and you’ll be able to get around it with ease, but you won’t see the charm that many other online casinos have. If you’re looking for a casino with the right atmosphere, then this is going to be a little bit of a disappointment.

What of the functionality, though? When you log on you’ll see all their featured games laid out in a grid patterns, making it very easy for you to browse through and find a game that looks good to you. There are other tabs for new games, slots, jackpots, table games, and all games, so you narrow down your search. If you already know what game you want to play, you can simply type it into the search box and find it that way.

On the right hand side, you’ll see a running ticker of all the winners on the site. This shows you just how many people have hit jackpots on the site’s games, as well as how much they’ve won. It’s a great way to see that others are winning here, so you’ll want to give the games a try yourself.

The site works great on desktop, but what about on mobile? Open it up on your mobile browser and you’ll get very much the same experience. That’s to be expected when so many users are now choosing to use mobile browsers to play on online casinos. There’s no apps on offer right now, but again that’s very much the standard right now. You won’t need an app when the site works so well.

What the site lacks in charm it very much makes up in functionality. It loads quickly and smoothly, and it’s very easy to find the game you want and get started.

Game Availability

What of the games themselves? What can you expect to play here?

Slots are where Luckland Casino really shine. They have over 800 slots available right now, easily beating out many other online casinos. You’re going to find all the favourites here, such as Starburst and Wolf Riches. With so many though, there’s going to be a lot of new slots that you’ll want to try out. How about Back To The Fruits, Snakes and Ladders or Vampires vs. Werewolves? There’s even exclusive games, such as Mighty Sphinx.

Just because they’re great at slots, doesn’t mean they’re a slouch with table games. There’s plenty on offer here, so you’re never going to be bored. There’s multiple blackjack and roulette tables, and some live casino variants too.

There’s even some online scratch cards too, so there’s always something new to try out. While Luckland Casino excel in the slots department, there’s always going to be something new to try here.

Welcome Bonus

Luckland Casino is up against some very stiff competition. There’s literally hundreds of competing casinos online, so they need to find a way to get you to sign up. The best way is with a good welcome bonus. What you can you expect to get if you sign up here?

This is somewhere that Luckland Casino really excels. They are offering you bonuses on your first four deposits. Your first deposit of €20 or more will net you a 100% matched bonus up to €400, as well as 40 free spins every day for five days. You’ll get a 50% matched bonus, up to €200 on your second deposit, and a 25% matched bonus of up to €200 on your third and fourth.

This is one of the most generous welcome bonuses we’ve seen, and you’re going to be able to get a lot out of it. There are 35x wagering requirements on the bonuses and spins, but that’s something you’ll see with a lot of online casinos. It’s a great bonus overall, and one worth taking advantage of.

Promotions

The welcome bonus is great, but what can you expect once you’re an existing member? Will you get bonuses that are worth using?

When you log onto the site, you’ll see there are some revolving offers every day. To claim them, you’ll need to input the codes offered to you. These are usually more matched bonuses, ranging from 20% – 40%

While it’s great to get more matched bonuses, it would have been nice to see different offers for the existing members too. Right now, all the weight of the bonuses are put behind the new players.

VIP Program

If you’re an existing member, you’re not just stuck with those promotional offers, though. You can actually take advantage of the VIP Program here to earn even more rewards. You’ll be a member of the program as soon as you sign up. Every time you play, you’ll rack up loyalty points. These help you reach new levels of the program, so you can earn better and better bonuses.

There are 7 levels to work through, and the top players will get some seriously cool rewards. It’s great as you’re enrolled as soon as you’re signed up, so no waiting for someone to invite you. When playing, be aware that some games give you more loyalty points than others. This does make up for the lack of other promotions, as you’ll be able to get all kinds of bonuses here.

Banking Options

If everything sounds good so far, you’ll want to make that first deposit and take advantage of that great welcome bonus. How are you able to do that at Luckland Casino?

There’s lots of ways you can make that first deposit here. Firstly, as you would imagine, you can use your bank card to place the money in your account. You can use Visa or MasterCard to do this. If you want to use an online option, you can go with an eWallet instead. Here, you can use PayPal, Neteller, Trustly, or Skrill. These are the big names in the online casino scene, and any one of them will be perfect if you’re wanting yo use an eWallet.

It’s interesting to see PayPal, as the company are quite picky about which sites they partner up with. That shows you that Luckland Casino are of a higher quality, to be partnered up with the online payment giant.

All deposit and withdrawal minimums are €10, so you won’t have to put a lot of cash in to get started. This is perfect for low rollers who are playing on a budget, or those who just want to try the site out.

These banking options are very solid, and show you what you should expect from an online casino.

Customer Service

Most of the time on Luckland Casino, you’re going to find it easy to get what you need. Even the best run sites experience hiccups though, and you’re going to need help from time to time. If you need some help, can you turn to their customer service team?

The team here are committed to CARE, or ‘Customers Are Really Everything’. That means that you should be able to get top level help, whenever you need it. If you need some assistance, you can start by checking out the FAQ. This is fairly comprehensive, and you’ll usually be able to find the answer you need here.

If you don’t, then you can get in touch with the team for help. They’re contactable between the hours of 8AM to 1AM, so the vast majority of players are covered. It would be nice to see 24 hour support, but what they offer is going to work for most people.

If you need to talk, you can do so in three different ways. You can use the live chat, which is the most popular option. There’s also telephone and email options, too. Having these choices is great, as you can use the one that works best for you.

Overall the customer service coverage here is just what you want from your online casino. You can get in touch whenever you need, in whatever way suits you.

Responsible Gaming

All online casinos these days are committed to responsible gaming. What does that mean? If you’re finding that gambling is becoming a problem for you, then you can get in touch with the team here and get the help you need.

Luckland Casino are very much looking to keep you safe. In fact, they even direct you to the responsible gaming page before you make your first deposit, which is great to see. Check out the policy, and you’ll see it outlines what problem gambling is, and what you can do about it.

In the first instance, you can ask the casino to create some restrictions and alterations to your account. For example, you can set daily, weekly, or monthly deposit limits to stay in control of your spending. You can also take a 24 hour cooling off period if you need it, or even self exclude from the site.

On the page you’ll also see links to other organisations that can help with your spending. It’s clear Luckland Casino are committed to helping you, so don’t forget to use these tools if you’re finding that you’re having trouble with gambling.

Conclusion

Now you’ve seen everything you need to know about Luckland Casino. They seem to be a very solid choice as far as online casinos go. Why should you choose them?

  • Excellent game selection: If you’re a slots fan, you’re going to be in heaven here. There are over 800 slots available, so there’s plenty of classic staples and new favourites. There’s lots of table games too, including some live tables. There’s even scratch cards on offer, so there’s always something to see here.
  • Great welcome bonus: This is one of the best welcome bonuses out there right now. Stretched out over your first four deposits, you’ll get a good amount of cash back when you place your money in your account. There’s free spins on top of that, so you’ll be able to play for longer on these bonuses.
  • Good banking options: You’re able to make payments with all the major banking options out there, including bank cards and major eWallets. There’s even the option to use PayPal, which you can’t do with all casinos out there.
  • Lots of customer support options: If you need help with your account, you can use the FAQ, use the live chat, call the helpline, or send an email. It’s open for long hours too, so you’ll always be able to contact someone should you need to.

No site is perfect though, and there are a couple of things we’d like to see improved at the site:

  • Lacklustre site design: The site works beautifully, and it’s easy to find what you’re looking for. The only problem is there’s very little personality in it. It feels rather sterile and boring, which is not what you want when looking for an online casino.
  • Little variation in promotions: While the welcome bonus is great, you’re not going to get anything exciting when it comes to promotions. There’s the VIP club, but all other promotions are usually some kind of matched bonus. It would be nice to see more variety here.

These are problems that are very easily fixed, though. They don’t affect the real meat of the experience though, so they shouldn’t be deal breakers.